In Italia le cose più simplici diventano sempre difficili

This evening I took a photo of the post office close to our apartment:

Isn't it lovely with the yellow lights shining, people of all ages standing together? All different models of cars were double-parked all up-and-down the street with people spilling out, going to the post office together!  Inside, one window is for mail and packages, all the others are for various forms of payment that must be done at the post office, like your garbage bill.  There is no order, but an unlabeled digital sign at the far-right reads:

4 E45
1 P20
2 D18
3 E39

As my friend Patrizia says, "In Italia le cose più simplici diventano sempre difficili"  (In Italy the most simple things always become difficult.)  You enter the post office, find the ticket machine, get a ticket corresponding to the type of business you wish to conduct, and...wait for your number to appear at the correct window!  This is not an indictment of public workers in Turin, but at any time, the folks "working" on the inside are talking, checking their cell phones, and avoiding the folks waiting in line.  They appear to have taken the all the lessons learned from the California DMV, the TSA, Customs, and every bank with tellers in the world -- and forgotten them.  

As a follow-up to earlier today:  no package delivery.  WTF, Italy!?